Why the Operation of a Charging Network Is Just as Important as Installing Charging Stations

07/07/2026

The development of electric mobility relies on more than simply installing charging stations. To deliver a seamless experience for drivers and ensure the long-term performance of a charging network, the operation and management of charging infrastructure are just as important.

The SIMONE Network Supporting Electric Mobility in the Bouches-du-Rhône Region

Deployed across the Vallée des Baux-Alpilles and the Bouches-du-Rhône region, the SIMONE EV charging network plays an active role in supporting the growth of electric mobility across the territory.

Today, the network includes:

51 charging stations
96 charging points
Charging capacities ranging from 22 to 25 kW

These charging infrastructures enable EV drivers to recharge their vehicles during daily journeys while benefiting from a local and accessible charging service.

However, ensuring the long-term performance of a charging network involves far more than simply installing charging stations.

EVzen's Role in Operating the Network

EVzen, a brand of the SMEG Group, operates the SIMONE charging network.

In practice, EVzen supports users throughout their entire charging journey through a range of dedicated services, including:

Dedicated customer support
Charging infrastructure monitoring and supervision
Driver assistance and guidance
Payment management services
Service quality monitoring

Dedicated Support for EV Drivers

Ease of use is a key factor in accelerating EV adoption.

When drivers encounter an issue with a charging station, experience difficulties starting a charging session, have questions regarding their charging card, subscription, or account, they need quick and reliable assistance.

SIMONE network users benefit from a 24/7 technical support service, available by phone at +33 9 69 39 09 03.

This support service helps make charging easier and more reassuring for EV drivers while strengthening confidence in charging infrastructure across the region.

Learn More

Operating a charging network is no longer just a challenge for public charging stations and roaming networks. As fleet electrification accelerates and businesses face increasing obligations related to the adoption of low-emission vehicles, the quality of charging infrastructure, supervision services, and user support has become a critical success factor.

Discover our article: "EV Charging in Businesses: We Are Entering a New Phase"

Learn how companies are adapting to the new challenges of fleet electrification and why charging infrastructure has become a strategic driver of operational performance, cost control, and energy transition.

Read the article: EV Charging in Businesses: We Are Entering a New Phase.