Welcome to the WiiiZ network - WiiiZ subscribers: find all the information you need to access your new customer portal on the "WiiiZ" page (available from the "Charge my vehicle" section)

Questions ? Our experts have the answers

Charging my vehicle

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Frequently Asked Questions

  • Download the app (available on the App store and Google Play)
  • Select 'Sign up'
  • Enter your email address
  • Enter a password. Your password must contain: 8 characters minimum, upper and lower case
  • Accept the terms and conditions by ticking the box
  • Click on the 'sign up' button
  • You will receive a confirmation email
  • Go to your mailbox and click 'validate' in the email to validate your registration
  • You can now access the application by entering your login details

Signing up is free and without obligation

Signing up for the EVzen Charge app is not mandatory. 

  • However, it allows you to:
  • Charge effortlessly at thousands of  terminals in France and Europe
  • See available terminals near you in real time
  • Charge and pay directly from the app
  • View the progress of your charging session in real time and access your charging history
  • View your invoices
  • Order a charging card

By using the EVzen Charge app, the 'EVzen Charge' card, or a partner charging card (please note that your operator may apply charges), or direct payment via credit card

Your EVzen Charge card is compatible with other networks.

You can find charging terminals and check the applicable rates in the EVzen Charge app or at charge.evzen.com.

We are aware of the problem of parking in spaces reserved for charging electric vehicles; though this is highly restrictive for those wishing to charge their vehicles, only the police have the authority to handle traffic offences. 

They can issue fines for illegal parking.
 

  • Access your customer area in the EVzen Charge app or at charge.evzen.com 
  • Click on the 'charging card' menu
  • Then click 'Order a charging card'
  • Orders are dispatched by post within 72 hours and delivered within 5 to 7 days

  • Access your customer area in the EVzen Charge app or at charge.evzen.com 
  • Click on the 'Charging card' menu
  • Then click 'Activate a charging card'

  • Access your customer area in the EVzen Charge app or at charge.evzen.com 
  • Click on the 'Charging card' menu
  • Select your charging card
  • Then click 'Deactivate'

No subscription is required to use EVzen terminals

Contact your operator to make sure your charging card is compatible with the EVzen network. You can also charge your vehicle directly using your credit card, the EVzen Charge app, or an EVzen Charge card

You can find charging terminals from the 'Map' menu in the ' EVzen Charge ' app or at charge.evzen.com.

You can search by:

  • Address
  • Available terminals
  • Connectors
  • Power in kW
  • Charge using: credit card, charging card, app

 

  • Our technical support team is available 24/7 at +33 9 69 39 09 03 to help you start or stop a charging session.
  • The team is also available by email at support@evzen.com

The actual power of your charge depends on:

  • Your vehicle
  • The outside temperature
  • Its charge level
  • It may also be reduced for simultaneous charging (2 vehicles connected to the same charging terminal)

 

  • With the EVzenCharge app, you can find charging stations available along your route.
  • With your RFID badge (company badge or EVzenCharge badge), you can charge your vehicle at thousands of charging points in France and across Europe.

Business Solutions

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Information on the installation of charging points (IRVE)

EVzen helps you assess your requirements and advises you on the most suitable strategy for your business.

Charging points up to 22 kW are generally the most suitable solution for workplace parking facilities, offering an optimal balance between installation coasts and charging time.

Fast and ultra-fast charging points (50 kW and above) are designed to support more frequent charging needs and higher vehicle utilization rates.

Several incentive programs are available, although eligibility may vary depending on the type of organization and project : 

Advenir Program

The Advenir Program, funded through France's Energy Savings Certificates (CEE), remains the leading national incentive scheme for the installation of EV charging infrastructure.

As eligibility criteria and funding conditions are regularly updated, we recommend consulting the official Advenir website for the latest information: https://advenir.mobi/

Regional and local incentives

If your company is not eligible for the Advenir Program, additional support may be available through:

  • Local authorities (municipalities, departments, and regional councils)
  • Regional grant programs designed to support businesses in their energy transition initiatives

EVzen can help you identify the funding opportunities available for your project.

Yes, EVzen provides a turnkey solution covering:

  • Site assessment and needs analysis
  • Infrastructure designand deployment
  • Operations and maintenance
  • Charging network and 

Close to access points, accessible to all, and close to the connection point to minimise construction costs

EVzen

Depending on the available power and your requirements: connection to your low-voltage switchboard or installation of a new substation

EVzen takes care of the preventive and corrective maintenance of your system.

EVzen provides remote support for charging points to ensure a rapid response and calls on its local partners for on-site intervention when required.

About fleet electrification

Gradual renewal of fleets towards low-emission vehicles

The LOM requires companies with more than 100 light vehicles to meet certain quotas when renewing their fleets:

  • 10 per cent low-emission vehicles from 2022
  • 20 per cent in 2024
  • 35 per cent in 2027
  • 50 per cent in 2030 1

Light commercial vehicles will also be affected from 2023

  • Reduced operating costs

Electric vehicles offer:

Lower maintenance costs

A lower TCO (total cost of ownership) than that of internal combustion engine vehicles, despite a higher initial purchase price 

 

  •  Tax and regulatory benefits

Exemption from the TVS (company car tax)

Depreciation allowance raised to €30,000 for electric vehicles, compared with €9,900 for the most polluting vehicles

Regional grants and subsidies available for vehicle purchases and the installation of charging points

 

  •  Reduced carbon footprint

An electric vehicle emits 15 tonnes less CO₂ per year than a combustion-engine vehicle

This contributes to your CSR objectives and compliance with the CSRD directive on CO₂ emissions

 

  • Enhancing brand image

Electrification is seen as a strong environmental commitment

It improves the company’s appeal to customers, partners and employees

Benefit in kind?

Eco-driving is one of the most cost-effective investments for optimising the management of a vehicle fleet. Its benefits are immediate, quantifiable and long-lasting, with a return on investment generally seen in less than six months. This educational approach aims to change driving habits in order to generate significant savings whilst improving road safety.

The fundamentals of eco-driving are based on three pillars: anticipation, smooth driving and control of engine speed. By anticipating traffic, unnecessary braking and acceleration are avoided; by maintaining a steady speed, fuel consumption is reduced; and by using the vehicle’s features wisely, engine strain is minimised. Effective training combines theory and practice, with sessions in real-world conditions followed by personalised support via on-board telematics.

Sales teams, who are often reluctant to devote time to this training, regularly see their fuel consumption fall by an average of around 12 per cent. The most dynamic drivers, who tend to accelerate sharply, sometimes become the best ambassadors for this approach, achieving monthly savings of up to €200. The benefits go far beyond fuel savings alone: a 10–15 per cent reduction in fuel consumption, a 20 per cent reduction in tyre wear, a 30 per cent reduction in braking costs, and a significant improvement in road safety.

Fleets are going electric on a massive scale, driven by:

 

  • Tax and regulatory pressure: the LOM
  • The sustainable mobility strategy
  • Optimising the total cost of ownership (TCO) of fleet vehicles (purchase, fuel, maintenance, insurance, tax, depreciation)

About charging

Your staff and visitors can access the charging service using:

 

  • An RFID badge: an EVzen Charge badge or a company badge
  • The EVzen Charge app,
  • A credit card

What charging rates apply to different users in my company’s car park?

Charging rates may vary depending on the user: free for the company’s fleet, a preferential rate for employees, and the full rate for visitors.

EVzen can meet all your needs by creating different user profiles tailored to each type of user.

You’ll have access to the best rates on the ultra-fast EVzen network when you charge using your badge or the EVzen Charge app.

Each charging network has its own rates. The EVzen badge allows you to charge at thousands of charging points across Europe. 

Can I use my company’s RFID badge to charge my car in my company car park or whilst roaming?

We can configure company RFID badges

Charging time depends on the vehicle model, its battery capacity and the power output of the charging point: 

  • With charging points of <= 22 kW: charging time varies between 2 and 8 hours
  • With fast-charging points: between 20 and 40 minutes.

I need to charge my vehicle away from my workplace: how does it work?

Using the EVzen Charge app, you can locate available charging stations along your route

  • With your RFID badge (company badge or EVzen Charge badge), you can charge your vehicle at thousands of charging points across Europe.
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